capito for government
Our solution for government and the public sector
The Web Accessibility Act forces all public institutions to offer barrier-free access to their websites.
This means that information needs to be available in Easy Language.
We help you to communicate more comprehensible
Thanks to our solution, more people receive clear and easy to understand information on what documents governmental institutes require of them.
People regularly ask what type of support and service they can receive from the government. We support you in providing easy to understand information. This reduces long waiting times and frustration.
That means: capito helps reducing cost for governmental and public institutions.
Your benefits in being easily comprehensible:
Reduction of labor cost
With easily comprehensible information, employees save valuable work time. In addition, questions and labor cost are reduced.
Staying in line with the legal framework
governmental and public institutions are legally bound to follow the Web Accessibility Act. Be on the “safe” side with our solution.
Increasing customer satisfaction
Comprehension leads to trust and trust leads to bond. Combining easy to understand information with efficient handling of customer queries leads to a massive increase in customer satisfaction.
Good to know: For fast and worry-free collaboration with public institutions, capito is listed with the BBG.
The BBG is the central partner organisation for public procurement. That means that public institutions, schools, city councils and municipalities can get required products and services through the BBG – worry-free.
This happens very easily through their online shop. All purchases through BBG are compliant with the public procurement law.
How we can support you
One example of our work with the public sector is our cooperation with the Austrian public TV station ORF.
capito developed a multi media training course as well as online module training courses for employees of the ORF customer support team.
The training course imparts required know how on how to communicate with their viewers in the most efficient and comprehensible way possible.
Employees were trained, cost reduced and the customer support satisfaction was increased.
More examples of how our solution
can help to better reach your target groups:
Interested?
Feel free to contact us for your individual quote. We are looking forward to hear from you!
Julia Zechberger
Head of Sales von capito
Phone: +43 660 63 13 04 3