Audit

Comprehensive review of your communication

Would you like to know how clearly you communicate – and whether you meet the legal requirements in this respect? Then a communication audit is exactly what you need.

We work with you to clarify which target group you want to reach and which information we need to check. capito takes a close look at the information.

This is how an audit works

In general, an audit has 3 steps. We adapt these to your company and your goals.

Contact and general conditions

We check your content according to your wishes. Together we determine the scope and focus. We look at linguistic aspects and the visual design.

Audit at capito

We check the comprehensibility of your information and let you know where there is room for improvement. During the audit, we read, compare and analyze the material that we have defined together.

Report

At the end, we draw up a report. We are happy to support you afterwards with additional services, for example with our AI tool capito.ai or our text service for easy to understand language.

In addition, we offer extensions to the audit.

When does a communication audit make sense?

The Accessibility Strengthening Act (Germany) and the Accessibility Act (Austria) will come into force in 2025. The law has long stipulated barrier-free communication for public bodies.
An audit will give you an overview of your communication methods. Because if there is a need for change, you first need to know about it – this is done through the audit.
Your communication reaches different people in different situations. In the audit, we can also look at information for different target groups.

Additional services in the audit

Consulting

You will not only receive our audit report, but we will also go through it together. We will arrange an online appointment for this. You will receive even mire details and insights and can ask questions. We will recommend possible steps next. You will also find out how we can support you. This is how we round off the audit together.

Target groups Examination

The audit is carried out by a person with linguistic expertise. During the target group examination, people from your target group also look at the information. They assess whether the information is really understandable and if the infromation works the way you want it to.

Accessible graphics and design

Information can be easy to understand in terms of language – but without the right presentation, it won’t get through. Our graphic experts check wether improvements can be made in this area too.

Do you still have questions about the audit?

Are you not yet sure for which areas an audit makes sense for you? Do you not yet know exactly which additional services you need?

We will be happy to clarify this together! We look forward to hearing from you.